Pollution Control - Water

Pollution Incidents

Incidents of water pollution are dealt with by the Environment Agency and not by Harborough District Council. Therefore if you suspect that there has been an incident involving pollution of a watercourse or stillwater in Harborough District you should contact the Environment Agency's Incident Hotline on 0800 807060.

Mains water

If you believe that there is a problem with your mains drinking water, you should in the first instance contact your mains water provider (In Harborough District your mains water provider will be either  Severn Trent Water Authority or Anglian Water)
 
If you are in a tenanted property, you may also contact your landlord. If it is your own property, then you could also consult a plumber as there could be faults with your plumbing installation.
 
If you are not happy with responses from your mains water supplier , you should then contact the Drinking Water Inspectorate.

Bathing waters

The Commercial Section of Health and Enforcement Services is the Health and Safety Enforcing Authority for bathing waters in leisure centres, sports clubs, gyms and private parks in the City.
 
The Commercial Team have a regular programme of inspecting bathing facilities and where appropriate. Samples of the water are taken for analysis to ensure they are both free from harmful bacteria and treated effectively.
 
If you have a complaints about a public swimming pool, Jacuzzi or other bathing facility, you should contact the Commercial Team at the Council on 01858 828282.

For more information about water pollution, visit The Water Pollution Guide website where you can find useful information about the sources of water pollution and how they can be treated.