Online forms: Apply for a Self-Isolation Payment

Before you start

You will need the following information to complete this form:

  • A copy of your latest bank statement (one issued within the last two months which must clearly show proof of earnings);
  • Proof of self-employment e.g. recent business bank statement (within the last two months), most recent set of accounts or evidence of self-assessment returns;
  • Your 8 digit test and trace ID number or;
  • Proof of the Account ID you have received from NHS Test and Trace to self-isolate
  • Your National Insurance Number

From 28 September 2020 the UK government has announced that there will be a new legal duty on all UK residents who test positive for COVID-19 or are identified by the NHS Test and Trace as a close contact, requiring them to self-isolate.

As this new legal duty may impact your ability to work and earn a living, the government has introduced a scheme for those who have to self-isolate and this scheme will run until 31 January 2021.

What are Self-Isolation Payments?

People who have received notification from NHS Test and Trace with a unique 8 character identifier and are eligible under the scheme criteria will receive:

£500 if they have been told to stay at home and self-isolate by NHS Test and Trace, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive.

To be considered for an award you must satisfy the following criteria:

  • live in Harborough District, and
  • been notified to self-isolate on or after 28 September 2020, not before that date, and
  • have been asked to self-isolate by NHS Test and Trace either because they’ve tested positive for coronavirus or have recently been in close contact with someone who has tested positive, and
  • be employed or self-employed, and
  • be unable to work from home and will lose income as a result, and
  • be currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit, and
  • have resource to public funds, and
  • make a claim within 28 days of the last day of your self-isolation

You must meet all of the above criteria to be eligible for a payment.

You will receive this payment via BACS transfer. This payment will be for £500 and is subject to tax. However, you will not be taxed at the point of payment and will be contacted by Her Majesty's Revenue and Customs (HMRC) at a later date.

Who is not eligible?

You will not be eligible for the scheme if you:

  • Are quarantining after travelling abroad (unless you test positive during the 14-day quarantine period).
  • Continue to receive full wages while you self-isolate.
  • Can work from home during a period of self-isolation.
  • Are no longer required to self-isolate i.e. your period of self-isolation ended before the Self-Isolation Payment Scheme launched (1 September 2020)
  • Have not received a notification from NHS Test and Trace telling you to self-isolate.
  • Applicants who are self-isolating who haven’t been told to self-isolate by NHS Test and Trace
  • Applicants who are furloughed

Discretionary Scheme

When considering whether a Discretionary Support Payment should be made, the claimant must also meet the following criteria:

  • They are not currently in receipt of Universal Credit, Working Tax Credit, Employment and Support Allowance (Income Based), Job Seekers Allowance (Income Based), Income Support, Housing Benefit and/or Pension Credit
  • Will face severe demonstrable financial hardship, as a direct result of not being able to work whilst self-isolating and unable to pay essential bills
  • Will usually have maximum earnings of no more than £250 (£500 for a couple) gross per week (with a lower limit of £80 and would normally work 16 hours a week). (Please note that the full household expenditure will be taken into account when assessing any applications).
  • Have savings below £2,000.
  • This discretionary scheme is not open to University students, and those in Higher Education.
  • Applicants who usually have no recourse to public funds may be considered, providing they meet all of the above discretionary criteria.

Please be aware that there is limited funding for this scheme and applications will be dealt with on a first come basis. Harborough District Council reserve the right to alter or amend the scheme dependent upon demand and to withdraw the discretionary scheme when the funding for the discretionary scheme is exhausted.

Can I help someone else make an application, or make an application on their behalf?

You can help someone else fill out an application, or fill out an application on their behalf. However, you cannot receive payments on behalf of someone else; payments will only be made to the person who has been asked to self-isolate by NHS Test and Trace. 

What am I required to do?

If you receive a self-isolation payment you must self-isolate as requested by NHS Test and Trace. 

Please visit the NHS website for more details of the NHS Test and Trace self-isolation requirements for those

  • testing positive and
  • those who have been in contact with someone who has tested positive and has now been told to self- isolate by NHS Test and Trace

If you or someone you know in Harborough District is in need of help, please contact the Community Hub.


You may face prosecution if you have manipulated or falsified your position in order to obtain these payments, including failure to self-isolate which puts others at risk. Any payment made as a result of fraud may be subject to claw back, as may any grants paid in error.

The Government is supporting local councils to make the necessary checks to ensure payments can be verified and have been made correctly.

Data Sharing

The information you submit here will be processed by Hinckley and Bosworth Borough Council, who provides Harborough District Council's Revenues and Benefits services. By submitting your form, you have consented to the access of your records in the NHS Test and Trace system by us to confirm that you are eligible for the Self-Isolation Payment Scheme.

Your data will be processed in accordance with the Government’s COVID Regulations. It will also be processed in accordance with GDPR principles under articles 6(1)(e) and 9(2)(h) and (i). Under these provisions, the Council will access and process your data in the NHS Test and Trace system in order to confirm that you are eligible for the Self-Isolation Payment Scheme. Data will be shared with the joint partnership, (Hinckley & Bosworth Borough Council and North West Leicestershire District Council) for the administration of applications and payments.

You can find more information on this via the Harborough District Council Self-isolation payment privacy notice (PDF link) and the NHS Test and Trace Privacy Notice 

We will carry out checks with the Department for Work and Pensions (DWP), for verification purposes, Her Majesty’s Revenue and Customs (HMRC), for tax, and with your employer.  We will not share your data with other organisations or individuals outside of the Council for any other purpose.

We will provide information to HMRC about any payments we make because Self-Isolation Payments are subject to Tax and National Insurance Contributions. If you are self-employed, you will need to declare the payment on your self-assessment tax return.

We may use some automated decision-making to determine if you are eligible to access funds. This means that a decision may be made by automated means, without any human involvement. 

Your rights under the Data Protection Act 2018 (GDPR) allow you to object to any automated-decision making used in this process. If you do, there may be a significant delay in the processing of your application.

We never sell your data to third parties or use it for marketing purposes without your consent. All information is processed in accordance with the Council’s data protection policy

If you wish to request any changes to the way your data is used for the purposes of processing this application, including the withdrawal of consent , you can exercise your rights under GDPR in writing to the Council’s Data Protection Officer. Each request will be dealt with on its own merit.

If you do withdraw your consent, we will not be able to continue payments to you. Your consent is necessary to establish your eligibility and to authorise any payments made.

In submitting an application you must confirm that you have read, understood and consented to your data being processed for the purposes of assessing your eligibility for a Self-Isolation Payment.

Please also be aware, that because of the current national and international health emergency, the Council may be compelled to release your data to other legitimate parties. The Council will ensure that the necessary GDPR principles apply to any data sharing of that type.

Older browser issues

Older versions of some browsers e.g. Internet Explorer and Edge do not work properly with this form. Please upgrade to the latest version or use a different browser before starting this form.