Coronavirus (COVID-19) - Housing Benefit and Council Tax Support

Updates and advice

Coronavirus (COVID-19) : what you need to do 

New claims and changes

Information about making a new claim

Most working age people will need to claim Universal Credit to get help with their rent costs. But you'll need to contact us to claim help with your Council Tax. Please apply online here 

Alternatively you can also request a form by either sending an email to hdc.benefits@hinckley-bosworth.gov.uk  or by calling 01858 82 82 82.

Our offices are currently open for pre-booked appointments only, or you can use our 'drop box' to leave your form and documents.  You can also send your form and documents by the above email address, or post it to Harborough District Council, The Leicestershire Partnership, PO Box 10004, Hinckley, LE10 9EJ. 

We'll currently accept photocopied, scanned or photographed documents if you don't want to send or leave your originals.

Information about changes in your circumstances

If you need to report a change in your circumstances please email the details to hdc.benefits@hinckley-bosworth.gov.uk or call us on 01858 82 82 82. There is a change in circumstances form that you can download here. You can also post the details to the above address.

We'll currently accept photocopied, scanned or photographed documents if you don't want to send your originals.

Other help

Council Tax flexibility
Council Tax flexible payment options around how and when you pay your bill.

Discretionary Housing Payments
If you're getting Housing Benefit or the housing element of Universal Credit, you may be able to get extra help if you're struggling to pay the rest of the rent yourself.

Council Tax Discretionary Discount fund
If you're getting Council Tax Support but still have problems meeting your Council Tax payments, you may be able to get extra help.

Websites giving advice on what help is available if you are affected by coronavirus

Universal Credit
Most working age people will need to claim Universal Credit rather than Housing Benefit to get help with their rent.  The government has announced that the standard allowance in Universal Credit will be increased by £1,000 a year.

Entitled to
 Advice about what help is available from benefits if you are affected by coronavirus, including an online benefits calculator.

Shelter
Advice on your rights and the latest legislation, including information about social and private renters being protected from eviction if affected by coronavirus.

Citizens Advice
Check what to do if coronavirus affects your work, benefits or travel.