Information about council services

We are working hard to protect our staff and residents in Harborough District. Our priorities are supporting our most vulnerable residents and maintaining our essential services.

We will need to make changes to some of our services and postpone some meetings and events and will be updating this page regularly.

We thank you for your understanding at this time.

 

Customer services

To protect our residents and staff, Harborough District Council has taken the difficult decision to close our front-facing customer service for the foreseeable future.

You can access our services at www.harborough.gov.uk or by email at customer.services@harborough.gov.uk or by phoning 01858 828282.

We are receiving higher than normal customer and business enquiries. Please bear with us; we will respond as soon as we can. If your enquiry is urgent, such as housing / homelessness or foodbanks please call 01858 821232. 

Please check our website - www.harborough.gov.uk - from where you can make some payments and applications.

 

Parking charges

Update from Leicestershire County Council about street parking: 

“During the period of the Covid 19 pandemic the level of on street parking enforcement has been scaled down to protect our workforce and also reflect the reduction in traffic levels. During this time we have continued to respond to traffic safety concerns. In light of the latest Government guidance and recovery phasing our on street parking patrol service will be scaled up to reflect the increase in traffic volume and ensure the safety of all highway users as parks, open spaces retail shops and premises start to open across the County.

There will be specific local arrangements for District and Borough off street car parking in place across the seven districts and appropriate notices will be displayed at car parks to advise the public accordingly.”

Parking charges have been suspended at all Harborough District Council-run car parks in the Harborough district in line with Government health advice. You will not need to get a ticket to park. All parking machines will be covered up.

Please be aware that all other parking regulations, eg. disabled bays, will be in force. We would reiterate national advice to stay at home unless your journey is absolutely necessary.

 

Play areas

All Council-run play areas in the Harborough district remain closed in line with Government advice on social distancing to help prevent the spread of coronavirus.

  • Open spaces remain open.
  • Tennis courts are open but site rules on council owned sites must be observed.
  • Bowls will open next Monday but site rules must be observed.

 

Leisure

 

Harborough Market

Harborough Indoor Market will fully reopen on 16th June 2020. 

In line with Government guidance, social distancing measures have been implemented including:

  • a one-way system with controlled admittance via St Mary’s Place 
  • sanitiser stations at the entrance 
  • clear 2m floor markings 
  • a reduced layout

Trading times will also alter to 8am to 3pm Tuesday to Saturday. 

Individual businesses may not yet be trading, or could be operating with further reduced hours, so the Market Team advise that you check before travelling if you wish to visit a particular stall. 

Shoppers are advised that the market public toilets will remain closed until further notice.

 

Harborough Farmers Market 

With the tighter guidance from the Government the Farmers Market is currently on hold. 

Plans are underway for either a July or August restart, so shoppers are advised to monitor the Harborough Market social media pages for up to date news.

 

Public toilets

Public toilets are available at the Commons car park in Market Harborough from Monday 15 June 2020. Opening times will be between 8:30am – 5:30pm, Monday to Sunday. There will be an attendant monitoring the queues and cleanliness during these times. Soap/water is provided inside for handwashing.

 

Fly-Tipping

In the current situation it might seem like a great opportunity to ‘spring clean’ or have a general clear out, but please don’t do this unless you can store any additional waste at home safely.

During this time more household waste is being produced, increasing the pressure on waste services. While our waste collection continues as normal, some services in some areas have been reduced by the coronavirus outbreak. This includes most Household Waste & Recycling Centres (tips) closing.

There are therefore fewer ways to recycle bulky goods such as sofas mattresses, white goods, furniture, or other items that you cannot place in your rubbish and recycling bins. You can check our council website for updates and if you have to get rid of bulky items while the tip is closed.

Don’t fly-tip, it’s a crime. Whether it’s just one bin bag or a truck load of rubbish, fly-tipping on land that is not meant for waste is illegal. You can report fly-tipping on our website. Householders need to check that anyone they employ to dispose of their waste has a waste carriers licence which they can check here.

 

Adult Learning- Leicestershire County Council

In response to Covid- 19 and the ongoing lockdown restrictions, GoLearn! (Leicestershire County Council’s Adult Learning Service) has created new Online Learning resources for adults across Leicestershire to access free of charge.

The ‘Life and Learning in Lockdown’ area makes available a wide range of learning materials, activities and courses which are open to all members of the public. This new site offers a range of opportunities from Digital Skills to Languages, and Wellbeing to Family Learning.

The benefits of lifelong learning for good mental health, social mobility and employment prospects are well known. During this current crisis many individuals, and their families, will be facing uncertainty, as we move towards recovery we feel these resources will support ongoing resilience in our communities. 

Available support includes:

  • Family Learning resources and activities for parents to support home-schooling and better understand their children’s education.
  • Resources for Adults with Learning Difficulties and/or Disabilities to support and sustain their development and wellbeing.
  • Courses and activities including languages, craft, art, IT, English and maths and cookery, all designed to support the public and our service users to stay active, safe and well during isolation.

In addition to the above, GoLearn has resources and support available for any individual facing an uncertain future with regard work and employment. GoLearn offers a free and impartial Information, Advice and Guidance service from qualified Learning and Work Advisors available to provide one to one telephone support to help individuals take their next steps in either learning or work.

If you, your service users or those in your community, would like more information please contact us on our dedicated advice line on freephone 0800 988 0303 or email adultlearning@leics.gov.uk to arrange a telephone appointment.

 

Leicestershire County Council - coronavirus updates

 

Town / Parish Councils