What is an animal activity star rating and how are they calculated?

Each animal business that falls within the scope of licensing is inspected by an officer and given a rating from one to five stars. The only exception being those businesses that keep or train animals for exhibition, which do not receive a star rating and the licence is issued for three years. 

Star ratings are calculated using a scoring matrix which is shown below. This matrix looks at the risk of business as well as the level of standards they meet.

Aw scoring matrix

One Star - Requires improvement
Businesses that achieve a one star are not meeting all of the minimum standards as set out in the relevant regulations and guidance document. 

Two and Three Stars - Good standards
Businesses that achieve a rating of two or three stars are meeting the minimum standards as set out in the relevant regulations and guidance documents. A business with two stars is classed as high risk and a business with three stars is classed as low risk.

Four and Five Stars - Excellent standards
Businesses that achieve a rating of four or five stars are meeting all of the minimum standards as well as the higher standards criteria as set out in the relevant regulations and guidance document. A business with four stars is classed as high risk and a business with five stars is classed as low risk.