National and local organisations that offer help, advice and support

Help, advice and support

Age UK

The largest charity working with and for older people.

Telephone: 0116 299 2233


British Gas Energy Trust

Awards grants to help those who are struggling to pay for their use of gas and electricity.

Telephone 0116 251 9068


CAP - Christians Against Poverty

A national charity working across the UK to lift people out of debt and poverty. They offer free debt counselling through a network of centres based in local churches.

Telephone: 01274 760 720


Citizens Advice

Leicestershire (Market Harborough) Citizens Advice Bureau offers free, confidential, impartial and independent help and advice on a wide range of subjects including debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.

Telephone: 0808 278 7854


Clockwise Credit Union

Offering a wide range of money products and services - including fairly priced, highly competitive loans, plus savings accounts protected by the Financial Services Compensation Scheme.

Telephone: 0116 2423900


Energy Saving Trust

Offers impartial advice on how to save energy at home

Telephone 0800 444 202



Foodbanks in the Harborough district providing emergency food supplies to locally referred  people in crisis

Lutterworth & Villages foodbank Telephone : 01455 558797

Jubilee foodbank (Market Harborough) 

The trussell trust Telephone : 01722 580 180

The best place to find government services and information. Simpler, clearer, faster. - benefits calculators

 Independent benefits calculators to help you find out what benefits you could get, how to claim and how your benefits will be affected if you start work. Free to use and anonymous.


Helping Hands

A local charity who help anyone whose life is in crisis, providing a free advice service on welfare benefits, debts, housing, employment, family law and much more. 

Telephone 0116 278 2001


Home Start

Helps families with young children deal with whatever life throws at them. Supporting parents as they learn to cope, improve their confidence and build better lives for their children

Telephone: 0116 464 5490

An independent, non-fee charging, 'not-for-profit' organisation which specialises in providing confidential, free, impartial and independent advice to anyone experiencing problems with their unsecured debts.  Authorised and regulated by the Financial Conduct Authority and registered on the Data Protection Register.

Telephone: 0800 856 8569


Leicestershire County Council - Adult Social Care and Health

Where to get help if you or someone you look after is ill, has a disability or is becoming frail and the help you can get if you're a carer.

Telephone: 0116 305 0004


Money Helper

Free and impartial money advice, set up by the government to help people make the most of their money. Includes information on basic bank accounts.

Telephone: 0800 011 3797


National Debtline

A helpline that provides free, confidential and independent advice on how to deal with debt problems.

Telephone: 0808 808 4000


NEA - National Energy Advice

Offers practical advice and information on managing enrgy bills and keeping homes warm

Telephone 0800 304 7159



Impartial information and advice from Britain's energy regulator, including help if you cannot afford your energy bills


Pension Credit -

 Pension Credit is an income-related benefit made up of two parts - Guarantee Credit and Savings Credit. Guarantee Credit tops up your weekly income if it’s below a minimum amount. Savings Credit is an extra payment for people who saved some money towards their retirement, such as a pension.

Telephone: 0800 99 1234


Severn Trent Trust Fund

Help and support for people living in the Severn Trent area who are unable to meet the cost of their water bills

Telephone 0121 355 7766



 The housing and homelessness charity. Includes information on finding a place to live, renting and paying for a home, repossession, eviction, repairs and bad debts.

Telephone: 0808 800 4444


StepChange Debt Charity

StepChange debt charity is an independent charity dedicated to overcoming problem debt. They can give you free advice that is tailored to your needs

Telephone: 0800 138 1111


Sure Start - Children and Family Wellbeing Centres

Children and family wellbeing centres are local centres that offer help and support to choldren, young people and families.

Telephone: 0116 305 5320


Tax Credits -

Information about Tax Credits for disabled people, people with children and people of working age, including how to make a claim.

Telephone: 0345 300 3900


Turning Point

Turning Point provides a wide range of health and wellbeing services. Whether you go to them with drug or alcohol issues, a mental health concern or a learning disability, they'll give you the individual support you need.



Turn2us helps people in financial need to access welfare benefits, charitable grants and other financial help – online, by phone and face to face through partner organisations.

Telephone: 0808 802 2000


Universal Credit -

Information about Universal Credt if you are of working age and on a low income or out of work, including how to make  claim.

Telephone 0800 328 5644



The national consumer champion. Its website is full of useful advice about how to save money and not get ripped off.



Helps people to find, rate and review Independent Financial Advisors (IFA).


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