EV Charger Support

Having trouble with an EV charger? Please contact the relevant charging provider below for assistance. Most providers offer direct technical support and can help resolve charging, payment, or equipment issues.

Blink Charging Charger Locations

• Doddridge Road, Market Harborough

• St Mary's West, Market Harborough

• Angel Street, Market Harborough

Technical Support Phone: (888) 998-2546

Email: support@blinkcharging.com Support is available 24 hours a day, 7 days a week.

Report an Issue Through the Blink App

1. Open the Blink Charging app.

2. Select the charging station you are using.

3. Tap Report Issue.

4. Choose the issue type and provide details.

5. Upload a photo if applicable.

6. Click Submit. You can also contact: support.uk@blinkcharging.com

 

PlugMeIn / Fuuse Chargers Charger Locations

• School Road, Kibworth Beauchamp

• Orchard Road, Broughton Astley

• Station Road, Lutterworth

Fuuse Platform & Account Support

Back Office Support: support@fuuse.io

Driver Support: driversupport@fuuse.io

PlugMeInCharger Hardware Support for issues relating to the physical charging equipment:

Email: support.solar@plugmein.com

 

Evolt Chargers Charger Location

• Commons Car Park 

Technical Support Email - Chargingfaults.UK@swarco.com

Phone – 0808 281 3508

 

ROAM Charging Charger Locations

• Syston

• East Goscote

• Sibson

• Burbage

• Stanton Under Bardon

• Bottesford

• Measham

• Blackfordby

ROAM Customer Support Phone: 0800 099 6000 or email support@roamcharging.com

Before contacting support to help resolve your issue as quickly as possible, please have the following information ready:charger location, charger number (if displayed), date and time of the issue, vehicle make and model, any error messages shown on screen, photos of the charger (if available)

Need More Help?

If you are unsure which charging provider operates your charger, please contact the council's parking or customer services team who will be able to direct your enquiry.