Information and advice about requesting a new, extra and/or different size bin, repair a damaged bin, return an unwanted bin.
Information about requesting, returning, replacing and/or repairing a bin.
New bin request
Please make sure there are no bins at your new property before requesting new ones.
Repair a damaged bin
Some repairs are done at a cost which must be paid prior to booking.
Return an unwanted bin
Please note that there is a charge for this service which must be paid prior to booking.
Request a different size bin
Check the bin size guide to make sure you request the right size bin for your needs.
Request an extra bin
Each property is allowed one black bin and up to three blue-lidded bins.