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Universal Credit

Universal Credit is a new benefit for working age people that replaces a number of existing benefits, including Housing Benefit. It helps with basic living expenses and housing costs if you are on a low income. Find out more about Universal Credit

Claim Universal Credit

If you claim Universal Credit your rent costs will be included as part of your claim.  You will not normally need to claim Housing Benefit or Local Housing Allowance separately.

However there are some exceptions to this and if you are in supported accommodation, or are aged 18-21, you may continue to have Housing Benefit paid instead.

If in doubt please do not hesitate to contact us

You can use the Citizens Advice Bureau postcode checker to see if you are eligible to claim Universal Credit and you can apply online here

If you cannot claim Universal Credit you should apply for Housing Benefit or Local Housing Allowance.

Changes from 1st January 2018 for new claims

The Universal Credit Live Service closes to new claims on 31st December 2017.

Therefore from 1st January 2018, if you are in a Live service area and need to make a new claim for help with your rent payments, you will need to claim Housing Benefit / Local Housing Allowance

If you are in a Full service area then any new claims will still need to be through Universal Credit

Use the Citizens Advice postcode checker to see which service area you are in


Housing Benefit / Local Housing Allowance claim form (PDF, 504KB)