Anti-social behaviour

Anti-social behaviour is acting in a manner that caused or was likely to cause harassment, alarm or distress to one or more persons not of the same household. Some examples are:

We work with the police, local housing associations and members of the Community Safety Partnership to co-ordinate complaints, responses and problem solving procedures related to anti-social behaviour. If anti-social behaviour is affecting you, completing a diary sheet is helpful for us to establish what can be done from the Harborough District Community Safety Partnership’s perspective or possibly through Environmental Health if a noise issue.

Download our anti-social behaviour policy, updated June 2019.


A review is known as a Community Trigger

The ASB Case Review, often referred to as the ‘Community Trigger’, is a statutory process for victims of anti-social behaviour or hate incidents who believe they have not had a satisfactory response to their complaints. Where a locally determined threshold is met (detailed below), victims can require the relevant bodies in the local area to undertake a formal review of the case, and those bodies have a statutory duty to undertake that review.

It is designed to ensure that the police, local authorities and other relevant organisations work together to try and resolve any complaints of anti-social behaviour and hate incidents by talking about the problem, sharing information and using resources to try to reach an agreeable outcome.

Community Triggers can be raised by victims or representatives of victims (where written consent is provided by the victim), and victims can be individuals or businesses.


When to report


A request to activate a Community Trigger can be made if, within the last six months:

  • you (as an individual) have reported to the Council, Police or a Registered Housing Provider (social landlord) three separate incidents of anti-social behaviour within your area, or
  • you have been a victim of a hate incident,


  • you believe that no effective action has been taken.


It should also be noted that for a Community Trigger request to be considered, you must have reported each incident within one calendar month of it having occurred. 


How to report


The Community Trigger is not a first port of call. If you are reporting an incident of anti-social behaviour for the first time, then please use the process above.

To activate the Community Trigger, please complete a Community Trigger Report Form below and forward it on to the single point of contact for Community Triggers within the Community Safety Team (contact details below).

Alternatively, you can download your copy here  Anti-social Behaviour Policy | Harborough District Council contact providing your name and address for a hard copy to be sent to you, or visit the council offices to pick one up.

Hard copies should be returned to:


Sarah Pickering

Harborough District Council,

Adam and Eve Street,

Market Harborough,


LE16 7AG


Or email:

Applications can and will be rejected if they are identified as prejudicial, discriminatory, malicious, unreasonable, vexatious or frivolous. In such a case details of this decision will be provided including any appeal options.

What happens next

Once you have submitted the Community Trigger report form, Sarah Pickering, Community Safety Manager,  will acknowledge your request, review all related reports and evidence and confirm whether or not you meet the criteria for a formal review.  

If your application does not meet the threshold for a full review, you will be provided with the rationale for this decision and information regarding what you can do next.


If the threshold is met, you will be informed, and the review will take up to 28 days from the date of that decision. You will be provided with further details of what this entails at that time.

In the meantime, if you need to report any further anti-social behaviour or hate related incidents please do so by emailing or call:

999 – If there is a direct and immediate threat to life / limb or to property, prompt attendance is required to catch suspects in the act of committing a crime or have just committed the crime and are in the vicinity. Please do not use the 999 system to report general nuisance or antisocial behaviour.

101 – or online for every other non-emergency situation - for example where no immediate police response is required or does not require police attendance at all. General nuisance or antisocial behaviour e.g. drunk & rowdy behaviour or verbal abuse.

ASB can also be reported during office hours to HDC Environmental Services and ASB team, or Environmental Health if a noise issue – 01858 828282 or online.

Flytipping,  abandoned vehicles and nuisance dogs can be reported to HDC online or by phone.

Your local Beat Teams and beat surgeries can also be found on the main Leicestershire Police website.



For full details of the appeals process, please see the Leicester, Leicestershire and Rutland Anti-Social Behaviour Case Review Policy document below.


The decision of the independent CSP Chair on any grounds of appeal is final.


The Community Trigger does not replace the existing complaints procedure. You still have the right to complain to the Ombudsman or Independent Office for Police Conduct if you are unhappy about the service you have received.







Number of Community Triggers Activated

Year Number of Triggers
2016 - 2017  
Qtr 1 (April - June) 0
Qtr 2 (July - Sept) 0
Qtr 3 (Oct - Dec) 0
Qtr 4 (Jan - March) 0
2017 - 2018  
Qtr 1 (April - June) 0
Qtr 2 (July - Sept) 0
Qtr 3 (Oct - Dec) 1
Qtr 4 (Jan - March) 0
2018 - 2019  
Qtr 1 (April - June) 0
Qtr 2 (July - Sept) 0
Qtr 3 (Oct - Dec) 0
Qtr 4 (Jan - March) 0
2019 - 2020 0
Qtr 1 (April - June) 0
Qtr 2 (July  - Aug) 0
Qtr 3 (Sept - Dec) 0
Qtr 4 (Jan - Mar)  0
2020 - 2021  
Qtr 1 (April - June)  0
Qtr 2 (July - Aug)  1
Qtr 3 (Sept - Dec)  0
Qtr 4 (Jan - Mar) 0
2021 - 2022  
Qtr 1 (April - June)   


Anti-social Behaviour in Housing Association properties

In cases of anti-social behaviour in social housing, the relevant Housing Association will investigate complaints and can take action that can result in injunctions, court proceedings and eviction.

Initial complaints should be made to your housing officer who will follow up the complaint.


Drinking in the street

Two areas in the district have Public Spaces Protection Orders (PSPO), which means the police have the power tell a person to stop and surrender their alcohol for disposal if they have been, are, or intend to drink alcohol in public places when it is associated with anti-social behaviour. These areas are Market Harborough and Lutterworth town centres. Failure to comply with the request could lead to arrest and a fine of up to £500.

A Public Spaces Protection Orders (PSPO) can be used to reduce alcohol related violent crime and is not a blanket ban on drinking outdoors.

We can take action against anti-social street drinking by applying for a Public Spaces Protection Order (PSPO).  


Taking action

If anti-social behaviour continues there are a number of actions that may be taken including, in order:

  1. Verbal or written advice
  2. A warning letter is issued
  3. Acceptable Behaviour Contract - if the first 2 stages fail, a written contract will be proposed to those in question clarifying what is acceptable behaviour
  4. If needed a court application for an Injuction to Prevent Nuisance and Annoyance (IPNA) or a Criminal Behaviour Order (CBO) could be made to enforce minimum standards of behaviour within the community

Victims of anti social behaviour can have 10 main expectations from the Community Safety Partnership:

  1. Your report or complaint will be taken seriously
  2. You will be treated sympathetically and in confidence
  3. All reports and complaints will be assessed to determine the appropriate type of response and whether urgent or not
  4. You will be kept up to date on the progress of enquiries and actions taken
  5. Should you require support as either a victim or witness all available and suitable services will be provided
  6. Your complaint will be recorded and the information shared with the police or other services unless you request otherwise - any restrictions on sharing such information may prevent an effective solution being provided
  7. We will send out a consistent and clear message that anti social behaviour will not be tolerated
  8. You will be encouraged to take ownership of your neighbourhood through attending police surgeries and community forums - this will allow communities to identify local concerns and be part of the solution to problem solving anti social behaviour
  9. There will be weekly reviews of all current complaints of anti social behaviour with particular emphasis on repeat victims and any aspects of vulnerability.
  10. You have the right to complain at any time about any aspect of our failure to meet these standards by emailing