Taking Action

If you're experiencing antisocial behaviour (ASB), Harborough District Council, then Community Safety Team are here to help.

We understand how distressing ASB can be.  Whether it’s noise, intimidation, vandalism or other persistent issues, your concerns will be taken seriously and dealt with sensitively.

How We Can Help.

Harborough District Council works closely with Leicestershire Police, other local authorities, and specialist services to reduce and resolve antisocial behaviour.  We follow a clear, step-by-step approach in line with the Anti-social Behaviour, Crime and Policing Act 2014, and regional procedures agreed across Leicester, Leicestershire and Rutland.

What You Can Do.

If you're affected by ASB, we recommend that you:

• Keep a detailed record of incidents (including times, dates, descriptions, and any witnesses)
• Report the issue to us as early as possible

This helps us build a clear picture of the problem and determine the most appropriate action.

Our Step-by-Step Approach.

We aim to resolve ASB issues at the earliest opportunity through a series of escalating interventions, such as:

Out of court stages of the Incremental approach.

• The Advice stage - Verbal or Written Advice

We may initially contact the person responsible to discuss the behaviour and offer advice.

• The Warning stage - Verbal or Written Warning Letter, including Community Protection Warning (CPW) letters.

A formal warning letter is issued if the behaviour continues.

If the Anti Social behaviour continues we may consider using an:

• Acceptable Behaviour Contract (ABC)

If early warnings are unsuccessful, we may offer an ABC a written agreement that sets out clear expectations for behaviour.  While this agreement is not legally binding, it can be an effective step in preventing further issues.  The individual involved is not required to accept it, but cooperation is strongly encouraged.

Court stages of our incremental approach.

• Injunction
• Community Protection Notice (CPN)
• Closure Orders
• Criminal Behaviour Order (CBO)

These orders are legally enforceable and set clear conditions to prevent further harm to the community.

What you can expect from us.

When you report antisocial behaviour, we will:

• Take your complaint seriously and in confidence
• Assess the situation to determine the most appropriate and timely response
• Keep you updated throughout the process
• Offer support services if you’re a victim or witness
• Work closely with police and partner agencies (unless you request otherwise)
• Conduct regular reviews of all active ASB cases, with a focus on repeat victims and those at risk
• Send a clear message that antisocial behaviour will not be tolerated

We will also encourage community involvement through:

• Police surgeries
• Neighbourhood forums/media campaigns.

 

Raising a Concern or Making a Complaint

If you feel we have not met the standards outlined above, you have the right to make a complaint at any time.

Please use the following link to report online complete our complaint form.

For any other issues or concerns you can contact the Community Safety Team by emailing us at: communitysafety@harborough.gov.uk