Business rates - FAQs
Refunds on your business rates
As Business rate payments are mostly paid in advance, where there is a change in your circumstances a credit may occur on your account. These credits can be refunded to you after verification.
A refund will only be completed if your account is in credit, and you do not owe any other amounts of Business rates.
Reasons for overpayment
A Business rates account can fall into credit for the following reasons:
- a discount has been awarded
- an exemption has been awarded
- rate payer leaves the property or their liability ends
- rate payer has overpaid
Where a request for a refund is received for payment other than the original payer then the application will be subject to a validation check. There may sometimes be a slight delay, because of this validation check in issuing the refund. After validation has taken place we will issue a refund, via BACS where possible, which is usually issued within 10 working days from the date of request.