Frequently Asked Questions about benefits

If you have any problems registering, logging in or using My Services please read the FAQs found here first.

If you then still have problems, please email EServices@hinckley-bosworth.gov.uk with full details of your issue. Please use the subject title of the email to confirm whether the query relates to your 'council tax account' or 'benefit claim', along with your surname and reference number (eg. Benefit claim - Smith - 123456789). It would also help if you can provide any relevant screenshots. You should hear back from us within 48 hours.

Landlords

If you have any problems registering, logging in or using My Services please read the FAQs found here first.

If you then still have problems, please email EServices@hinckley-bosworth.gov.uk with full details of your issue. Please use the subject title of the email to confirm your Landlord name and reference. It would also help if you can provide any relevant screenshots. You should hear back from us within 48 hours.

Please note: Harborough District Council works in partnership with Hinckley & Bosworth Borough Council and North West Leicestershire District Council to deliver benefit services. Therefore our email addresses end @hinckley-bosworth.gov.uk