Garden waste service

Subscribe to our Garden Waste Collection Service

Our Garden Waste Service 2022/23 allows you to create a new subscription and manage it online at any time without the need to call or visit us. You can update your information and preferences including: 

  • Order additional garden waste bins
  • Report a missed collection
  • Request a replacement for a damaged bin
  • Update your address and information

Please visit the FAQs page for more information and answers to specific questions. 


How to subscribe to Garden Waste Service 2022/23 

You can click on the New Subscription button (below) to start. Please note that you will be asked for the following information:

  • Title and name 
  • Postcode and address 
  • Telephone number 
  • Email address and password (used as your log in credentials) 
  • Security question 

You will also be asked to confirm that you've read and agreed with the Terms and Conditions of the service and our Privacy Policy. Please click on the links below to read them: 

New subscription for Garden Waste Service 2022/23

Although we try and process your garden waste subscription as soon as possible, you must allow up to seven days from the date you make payment of the subscription fee until your service begins.

Existing customers

Please note that if you are an existing customer and you haven't selected automatic renewals, you still need to subscribe to the 2022/23 Garden Waste Service.  If you do not have a customer account, please use the link above ‘New Subscription for Garden Waste service 2022-23’

If you have a customer account, log in to manage your subscription, where you can also re-subscribe for your 2022/23 Garden Waste Service,  Please note when entering your password, please type this in and do not use ‘copy and paste’ – thank you.

If you have forgotten your password or your customer account is locked, please email and a member of the team will contact you directly to resolve any issues.

New customers - 2022/23

If you already have a subscription for the 2022/23 Garden Waste Service, you can log in to manage your subscription online. 


Web browser compatibility 

The Garden Waste Collection subscription form is not compatible with Internet Explorer. Please ensure you are using an up-to-date web before starting the form: 

  • MS Edge 
  • Google Chrome 
  • Safari 

Please visit the FAQs page for more information and answers to specific questions.