Garden waste service

Subscribe to our Garden Waste Collection Service

Our Garden Waste Service 2023/24 allows you to create a new subscription and manage it online at any time without the need to call or visit us. You can update your information and preferences including: 

  • Order additional garden waste bins
  • Report a missed collection
  • Request a replacement for a damaged bin
  • Update your address and information

Please visit the FAQs page for more information and answers to specific questions. 


How to subscribe to Garden Waste Service 2023/24 

You can click on the New Subscription button (below) to start. Please note that you will be asked for the following information:

  • Title and name 
  • Postcode and address 
  • Telephone number 
  • Email address and password (used as your log in credentials) 
  • Security question 

You will also be asked to confirm that you've read and agreed with the Terms and Conditions of the service and our Privacy Policy. Please click on the links below to read them: 

New subscription for Garden Waste Service 2023/24

Please note that new subscriptions can take up to 7 days to process.

New customers - 2023/24

If you already have a subscription for the 2023/24 Garden Waste Service, you can log in to manage your subscription online. 

If you have forgotten your password, please use the 'Password reset' option.  Please note, after five attempts of entering a wrong password your account will be locked and the reset password function will not work.


Web browser compatibility 

The Garden Waste Collection subscription form is not compatible with Internet Explorer. Please ensure you are using an up-to-date web before starting the form: 

  • MS Edge 
  • Google Chrome 
  • Safari 

Please visit the FAQs page for more information and answers to specific questions.