Garden waste service

Frequently Asked Questions

Q. What is the background to charging for garden waste?

A. The garden waste service that Harborough District Council provides is a non-statutory service. Unlike household waste and recycling, this service is discretionary which means, Councils are not required by law to collect garden waste. Not everyone uses the service, residents may choose to subscribe to the service but can also use other methods to dispose of garden waste such as home-composting or taking it to the Household Waste and Recycling Sites (tips) which are run by Leicestershire County Council.

Q. Why will I not be sent a sticker?

A. All of our crews have an in-cab system which displays details of collections at properties and also allows them to report any issues when they are there. This system will display which properties have paid for the service and how many bins have been paid for. This will have a positive environmental impact as it will remove the need for thousands of stickers and letters being produced.

Q. What if I live on a shared driveway and present my bins communally?

A. Please ensure you have your property number on the bin(s), this will ensure that your bin is emptied correctly. Numbers for bins can be purchased from shops or online cheaply.

Q. Where can I find the terms and conditions?

A. Information on the service, including the terms and conditions, is available on the Harborough District Council website.

Q. Will I receive a letter from the council to confirm payment?

A. All subscriptions will be confirmed by an e-mail only.  Did you know it is easy and quicker to subscribe online at our website. This will reduce cost on administering the service and reduce the environmental impact.

Q. Due to the charge, will there be a rise in fly-tipping?

A. When we began charging for the service Harborough District Council did not see a significant increase in fly-tipping. Furthermore, as an authority we have recorded a reduction in fly-tipping over the last couple of years. Our environmental crime officers are out in the district completing daily patrols, looking for offences and evidence, putting up signage and operating covert cameras to deter any incidences of fly-tipping from occurring and to catch any offenders.

Q. How long does my subscription take to process?

New subscriptions can take up to 7 days before becoming active.